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What is swiftresolve.io? SwiftResolve is a software platform designed to help local businesses automate their review collection process. The goal is to simplify how businesses follow up with customers, encouraging more 5-star reviews and boosting their online reputation—all with minimal manual...

Two months ago, I set out to build something in the customer experience (CX) space. For a week I brainstormed problems that both local and online businesses face. One issue in particular stood out. I came across a business that had been running for more than 15 years but had only a handful of...