3:07:37 AM Harini: I understand that you need help with your AdSense approval.
3:07:58 AM Harini: I know that this is important to you as a creator.
3:08:13 AM Harini: Let me help you check on this.
3:08:17 AM octavia: my channel is approved, but when trying to attach my adsense it fails and each time I have to resubmit but I have no clue why it fails in the first place
3:08:30 AM Harini: Before we proceed with your concern.
3:08:45 AM Harini: Can you please provide me with a screenshot?
3:08:51 AM octavia: of?
3:09:04 AM Harini: I see. Thanks for the detailed information.
3:09:06 AM octavia: of what?
3:09:22 AM Harini: Of your AdSense account being not approved?
3:10:47 AM octavia:
https://drive.google.com/file/d/12a_pSUVHwRMsDmbnZYa2OKBi5yLqgIy2/
3:10:52 AM Harini: Thanks for providing the screenshot.
3:10:57 AM Harini: Let me just check this for you.
3:11:32 AM Harini: Thanks for waiting on the line.
3:12:17 AM Harini: I was able to check on your provided screenshot.
3:12:29 AM Harini: It requires access.
3:12:39 AM octavia: it should be accessible now
3:12:42 AM octavia: for anyone with link
3:14:18 AM Harini: I understand where you come from.
3:14:28 AM Harini: However it requires access.
3:14:59 AM octavia: I just opened that link in incognito mode. so what you are saying is false
3:15:16 AM Harini: I see. Thanks for the information.
3:15:24 AM Harini: However it requires access.
3:15:41 AM octavia: what does exactly.. since the link is open for anyone.
3:16:13 AM octavia: General access
Anyone on the Internet with the link can view
Viewers of this file can see comments and suggestions
3:16:25 AM octavia: for that image
3:16:27 AM Harini: I understand where you come from.
3:16:32 AM octavia: no you don't
3:16:36 AM Harini: However it requires access.
3:16:40 AM Harini: I hope you understand my limitations.
3:16:59 AM Harini: Would there be anything else?
3:17:45 AM octavia: yes look into my problem
3:17:51 AM Harini: I understand where you come from.
3:17:52 AM octavia: or transfer me to someone else that can actually help
3:18:00 AM Harini: Please be advised. I humbly ask for your cooperation in providing me with a screenshot from your end so that I may better understand and address your concern.
3:18:04 AM Harini: Would there be anything else?
3:18:12 AM octavia: I provided the screenshot
3:18:20 AM Harini: It requires access.
3:18:22 AM octavia: its not my problem that you do not try to open it again
3:18:24 AM octavia: it does not
3:18:27 AM octavia: stop lying
3:18:40 AM Harini: I understand where you come from.
3:18:46 AM Harini: However it requires access.
3:18:51 AM octavia: I opened
https://drive.google.com/file/d/12a_pSUVHwRMsDmbnZYa2OKBi5yLqgIy2/ exact URL in incognito mode
3:19:01 AM Harini: I see. Thanks for the information.
3:19:07 AM octavia: so either you cannot do it or you just don't want to open it
3:19:19 AM Harini: Let me check this new link that you have provided.
3:19:58 AM octavia: its the same URL..
3:20:00 AM Harini: Before anything else, may I ask if this is the channel in question: UCxLjcLHxkxFirLBr6rO7guA2?
3:20:06 AM octavia: yes
3:20:14 AM Harini: Thanks for confirming your channel.
3:20:53 AM Harini: Let me go ahead and check this for you.
3:21:07 AM Harini: May I also ask for your AdSense pub-id for me to check here on my end?
3:21:21 AM octavia: pub-479514024085****
3:21:58 AM Harini: Thanks for providing your AdSense pub-id.
3:22:35 AM Harini: Let me just check this for you.
3:23:11 AM Harini: Could you please provide a screenshot of your channel
earbud tab?
3:23:25 AM octavia: what is earbud?
3:23:31 AM octavia: first time I hear about it
3:23:55 AM Harini: Apologize for the confusion. Earn tab rather.
3:24:03 AM Harini: Could you please provide a screenshot of your channel earn tab?
3:25:03 AM octavia: here you go
https://drive.google.com/file/d/1teWk8F14fdNb4O2oHhlhU54k1nNAKPr2
3:25:07 AM Harini: Thanks for providing the screenshot.
3:25:33 AM Harini: Let me just check this for you.
3:25:35 AM Harini: To help you better with this concern, I'll go ahead and check this matter further on my end. Is it okay if I place this chat on hold for 3-5 minutes while I look into this?
3:25:41 AM octavia: ok
3:25:54 AM Harini: Thanks. Please stay connected.
3:29:16 AM Harini: Thanks for patiently waiting.
3:29:28 AM Harini: I apologize for the long wait.
3:30:03 AM octavia: .
3:31:19 AM Harini: Upon checking.
3:31:44 AM octavia: yes
3:32:43 AM Harini: It appears that my colleague has already shared all the details pertaining to your concern under case ID 4-6212000039456 .Allow me to sum it up for you.
3:32:52 AM Harini: Please note that continuing to write into different agents does not help expedite a resolution, and in fact, it can cause slower response times and delays in resolution due to the unclear status between all the different cases.
3:32:58 AM Harini: It is important that you work on a single case to avoid confusion and for the continuity of the resolution.
3:33:45 AM Harini: Additionally, I see on your previous interaction that this issue has been escalated to our internal team.
3:33:48 AM octavia: yeah I initiated this chat prior to getting the email from Skylar
3:34:13 AM Harini: I see. Thanks for the information.
3:35:02 AM Harini: Please note that continuing to write into different agents does not help expedite a resolution, and in fact, it can cause slower response times and delays in resolution due to the unclear status between all the different cases.
3:35:27 AM Harini: I hope for your patience and understanding.
3:35:34 AM Harini: Let me refer you back to the previous contact.
3:35:40 AM Harini: Would there be anything else for now?
3:35:47 AM octavia: octavia ended the conversation
