Hosting Tell me about your worst web hosting experience

[Fudge Brownie]

I just dealt with a nightmare with my web host. The site went down and so I messaged the support, but it took them 12 hours to get back to me. What do they get back to me with? A question asking me for more details about when the site went down! Aren’t they supposed to know that? Don’t they have logs for this sort of thing?

I responded back and they managed to get the site back online but it’s just like WHY did it take so long? AM I expecting too much here?

 

[Champagne]

You’re not expecting too much. When a site goes down, hosting support should usually be able to check their own logs. It might also be a good idea to make daily backups on a different server. That way, if your hosting provider becomes slow or unreliable, you can quickly switch to the backup and get the site back online. If something like that happened to me (it probably has before, but I can’t remember), I would switch web hosts immediately. You shouldn’t work with such unreliable companies.

 

[TheVigilante]

Nothing as such that I can remember but mind revealing your current hosting provider?

 

[ggmopa]

Godaddy. Kept getting malicious links on my pages. Reported it to Godaddy. They said everything was fine on their end. I felt they were trying to pitch me their sitebuilder too. Checked logs and couldn't figure out how it happened. Cleaned and Hardened the site. It still happened again. Decided to migrate, at that time, to Closte. Never had any problems again.

 

[SilverClouds]

Godaddy. Kept getting malicious links on my pages. Reported it to Godaddy. They said everything was fine on their end. I felt they were trying to pitch me their sitebuilder too. Checked logs and couldn't figure out how it happened. Cleaned and Hardened the site. It still happened again. Decided to migrate, at that time, to Closte. Never had any problems again.

Hostgator, everything was getting mass hacked.

 

[ggmopa]

Hostgator, everything was getting mass hacked.

Nearly everything Newfold Digital offers seems like legacy garbage!

 

[Dopious]

i once ought hosting from a BST everyone was happy about, worst shit I ever ought, down time was really bad.

 

[vicky71083]

Godaddy

Their managed SSL package is worst , somehow each month they reissue the certificate I don't know why.

I am not sure why each month they have to do and still few of my domains are showing non ssl .

No proper chat / call support from them .

Please suggest any good site for SSL .